Terms of Service

1. What the Site is

The Site provides information about Kavach, the Digital Personal Data Protection Act, 2023 (“DPDP Act”), and related topics; ways to contact us; and links to other resources. Marketing descriptions, the DPDP Guide, and blog content are informational and are not a substitute for legal, compliance, or technical advice for your organisation.

Kavach is not a law firm. Nothing on the Site creates a lawyer–client relationship.

2. Acceptable use

You agree not to:

• Use the Site in violation of applicable law or third-party rights.
• Attempt to gain unauthorised access to our systems, other users, or data.
• Probe, scan, or test the vulnerability of the Site or bypass security.
• Use automated means to access the Site in a way that overloads or harms it (except public search engines indexing as permitted by robots rules).
• Misrepresent your identity or affiliation when you contact us.

3. Accounts and the product

Access to the Kavach platform through app.dpdpkavach.com may require an account. Account rules, data processing roles, SLAs, and fees are set out in your customer agreement and product documentation—not only in these Terms.

4. Intellectual property

The Site and its content (text, graphics, logos, layout, software made available through the Site) are owned by Kavach or our licensors and are protected by intellectual property laws. You may view and print a reasonable copy for personal or internal business use; you may not copy, modify, distribute, sell, or create derivative works from the Site except as allowed by law or with our written permission.

5. Privacy

Our Privacy Policy explains how we handle personal data on the Site. By using the Site, you acknowledge that policy.

6. Third-party services

The Site may link to or embed third-party services (for example scheduling, messaging, or the blog). Those services have their own terms and privacy notices. We are not responsible for third-party sites or services.

7. Availability and changes

We aim to keep the Site available but do not guarantee uninterrupted access. We may change, suspend, or discontinue any part of the Site at any time. We may update these Terms by posting a new version on this page and changing the “Last updated” date. Continued use after changes means you accept the updated Terms. If changes are material, we may also notify you by reasonable means where appropriate.

8. Disclaimers

The Site is provided “as is” and “as available”. To the fullest extent permitted by applicable law, we disclaim all warranties—express, implied, or statutory—including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be error-free, secure, or free of harmful components.

9. Limitation of liability

To the fullest extent permitted by applicable law, Kavach and our directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business, arising from your use of the Site.

Our total liability for claims arising out of or related to your use of the Site (other than liability that cannot be limited under applicable law) shall not exceed the greater of Indian Rupees five thousand (₹5,000) or the amount you paid us specifically for access to the Site as a standalone paid offering in the twelve (12) months before the claim—whichever is higher. Most visitors use the Site for free; in that case our aggregate liability is capped at ₹5,000 where the law allows such a cap.

Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the maximum permitted by law.

10. Indemnity

You agree to indemnify and hold harmless Kavach and our affiliates, officers, and employees from claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the Site or breach of these Terms, except to the extent caused by our wilful misconduct.

11. Suspension

We may suspend or block access to the Site if we reasonably believe you have violated these Terms, pose a security risk, or must comply with law.

12. Governing law and disputes

These Terms are governed by the laws of India. Courts at Mumbai, Maharashtra shall have exclusive jurisdiction, subject to any mandatory provisions of law that cannot be contracted away.

13. General

If any provision is invalid, the remainder stays in effect. Failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the Site (excluding separate product contracts).

14. Contact

Questions about these Terms:

Email: support@dpdpkavach.com
Location: Mumbai, India